Features

 
 

 
 

Surveys

  • Existing Member
  • New Member
  • Former Members
  • Guests
  • Company Day
  • Knowledge/facts on how members and guests evaluate the club on all relevant parameters
  • Proven questionnaires tailored to the specific conditions in the club
  • Possible to add own questions to the survey

Results

  • NPS – recommendation
  • Loyalty
  • Scores
  • Developments
  • Benchmark (national, regional, tailored)
  • Most important areas to improve
  • Results grouped on background variables (gender, age, use, player category etc.)

Dialogue

  • Open comments section, enabling immediate follow-up on bad experiences reported by members or guests

Reports

  • Reports available for download