Features

Surveys

Existing Member
New Member
Former Members
Guests
Company Day
Knowledge/facts on how members and guests evaluate the club on all relevant parameters
Proven questionnaires tailored to the specific conditions in the club
Possible to add own questions to the survey

Results

NPS – recommendation
Loyalty
Scores
Developments
Benchmark (national, regional, tailored)
Most important areas to improve
Results grouped on background variables (gender, age, use, player category etc.)

Dialogue

Open comments section, enabling immediate follow-up on bad experiences reported by members or guests

Reports

Reports available for download