Features
Surveys
- Existing Member
- New Member
- Former Members
- Guests
- Company Day
- Knowledge/facts on how members and guests evaluate the club on all relevant parameters
- Proven questionnaires tailored to the specific conditions in the club
- Possible to add own questions to the survey
Results
- NPS – recommendation
- Loyalty
- Scores
- Developments
- Benchmark (national, regional, tailored)
- Most important areas to improve
- Results grouped on background variables (gender, age, use, player category etc.)
Dialogue
- Open comments section, enabling immediate follow-up on bad experiences reported by members or guests
Reports
- Reports available for download